Reference

How Elon Sport Handles Your Personal Information

Your privacy is part of how we run things at Elon Sport. When you open an account and use local payment options like bKash, Nagad, or Rocket, we handle your personal data with care — collecting only what we need, keeping it secure, and…

Data collected only as neededbKash, Nagad, Rocket payment data protectedAccount security by designYour rights, clearly explained
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Elon Sport How Elon Sport Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to know what personal data we hold, ask us to correct something, or request deletion, our support team handles privacy queries directly. Reach out through any of the channels below and we will respond as quickly as we can. For account-related data requests, have your registered mobile number ready so we can verify your identity before making changes.

Team online

Live Chat

Open the chat window from any page in your account. Our team picks up privacy and data queries during operating hours and will log your request.

Email Support

Send your data request to our support address. Include your registered mobile number and a short description of what you need so we can act on it quickly.

Account Settings

Some data changes — like updating your contact number or email — can be done directly inside your account settings without contacting support.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We keep your account information behind multiple layers of protection, from SSL encryption on every page to PIN-based verification steps when you use bKash or Nagad deposits. Cookies help us remember your session and load the lobby faster when you return — you can manage or clear them through your browser settings at any time. We retain your transaction history for as long as required by law, and you can request a copy of your own data at any point by contacting support.

SSL Encryption Every page on Elon Sport runs over SSL. Your login credentials, bKash and Nagad payment details, and account data move encrypted between your device and our servers.
Cookie Controls We use session and analytics cookies. You can review or clear them in your browser settings. Disabling cookies may affect how the lobby loads on your device.
Data Retention Account and transaction data is kept for the period required under applicable law. Once that window closes, records are deleted or anonymised — we do not hold data indefinitely.
Request Your Data You have the right to access, correct, or ask us to delete your personal data. Contact support with your registered mobile number and we will handle your request directly.

Common Questions About Your Privacy at Elon Sport

These are the questions we hear most from account holders about how their data is collected, stored, and used. If your question is not here, contact our support team directly.

We collect your name, mobile number, email address, and the payment identifiers linked to your bKash, Nagad, or Rocket wallet. We also log device type and session information for security purposes.

Payment processor data is handled under strict agreements. We store only the identifiers needed to match your deposit to your account — your full wallet PIN and credentials are never held by us.

Yes. Contact support with your registered mobile number and request a data copy. We will verify your identity and send the relevant information within a reasonable timeframe under applicable law.

Reach our support team via live chat or email, confirm your identity with your registered mobile number, and submit a deletion request. We will action it in line with legal retention requirements.

We share data only with payment processors — such as those handling Rocket and Nagad transfers — and with service providers operating under data-handling agreements. We do not sell personal data.

Data is retained for as long as your account is active and for any period required under applicable law in your region. After that, records are deleted or anonymised as standard procedure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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